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HMIS 101: Privacy, Security, ROI & Help Desk (Copy)

System: Pinellas HMIS
Format: Microsoft Teams Webinar | 2 Hours
Required for All HMIS Users

Training Description (Teams Webinar)

This training is required for all new HMIS users prior to system access and must be completed annually by all users.

HMIS 101 provides a foundational understanding of HMIS expectations, privacy and security requirements, and user support processes within the Pinellas County Continuum of Care.

This training covers:

  • Overview of HMIS and the Pinellas County Continuum of Care

  • Privacy and security requirements

  • Client confidentiality and data protection

  • Release of Information (ROI) and informed consent

  • When and how to obtain client consent

  • Chronicity overview and why it matters

  • The importance of data quality in HMIS

  • Required TalentLMS courses on the online training site

  • How to use the HMIS Help Desk

    • When to submit a ticket

    • What information to include

    • How tickets are reviewed and resolved

  • Overview of the HMIS access process

This training must be completed before HMIS access can be granted.

Housekeeping & Participation Requirements

  • Please join the training on time. Users who join more than 15 minutes late will need to register for the next available session.

  • This training is interactive. Please plan to remain engaged throughout the session.

  • Use the chat feature at any time, it is monitored throughout the training.

Accessibility

This training is conducted virtually. If you are deaf or hard of hearing, please contact the Florida Relay Service at 711 as soon as possible.
Questions may be submitted in advance to hnix@hlapinellas.org.

Earlier Event: February 6
HMIS Virtual Office Hours
Later Event: February 11
Street Outreach Workflow Training