System: Pinellas HMIS
Format: Microsoft Teams Webinar | 1.5 Hours
Required for All HMIS Users

Training Description (Teams Webinar)

This training is required for all new HMIS users prior to system access.

HMIS 101

Welcome to the Pinellas Continuum of Care

Course Purpose

This course provides the foundation every HMIS user needs before entering data into the system. Participants will learn how the Pinellas Continuum of Care works, why HUD requires HMIS, how homelessness is defined, why accurate documentation matters, and how every HMIS user contributes to improving outcomes for people experiencing homelessness.

This is not a software training. Workflow-specific trainings will teach participants how to enter data into WellSky after they understand the purpose behind the information they are collecting.

This training covers:

• Overview of HMIS and the Pinellas County Continuum of Care

• The importance of data quality in HMIS

• Privacy and security requirements

• Client confidentiality and data protection

• Release of Information (ROI) and informed consent

• When and how to obtain client consent

• Chronicity overview and why it matters

• How to use the HMIS Help Desk

• When to submit a ticket

• What information to include

• How tickets are reviewed and resolved

• Overview of the HMIS access process

This training must be completed before HMIS access can be granted.

Housekeeping & Participation Requirements

• Please join the training on time. Users who join more than 15 minutes late will need to register for the next available session.

• This training is interactive. Please plan to remain engaged throughout the session.

• Use the chat feature at any time, it is monitored throughout the training.

Accessibility

This training is conducted virtually. If you are deaf or hard of hearing, please contact the Florida Relay Service at 711 as soon as possible.
Questions may be submitted in advance to hnix@hlapinellas.org.